All you need to know about receiving your goods
We want Khyam Tents and Awnings to be available to all no matter where you are. So we provide affordable, convenient and quick worldwide delivery.
The team at Khyam (UK) Ltd are all working from home, however we're still able to dispatch out everything we have to you. We normally try to have everything delivered next day to UK customers, but there are courier delays with none essential items, so please allow 4-5 working days for any deliveries.
UK 3-5 Day Delivery
Sent on a trackable service. You will receive a tracking link from the courier via email once they have received your items. Delivery is made between 08:00 and 18:00, and a signature must be acquired so please be sure someone will be at your chosen delivery address.
Sent on a trackable service with various couriers. We retrieve quotes from different couriers to be sure we are providing the quickest and most affordable service for our customer. You will be notified of the courier once your order is dispatched along with a tracking number. Generally, international deliveries are completed between 3 and 7 working days depending upon your location. For a more specific time frame please contact us.
Terms and Conditions
Orders will require a signature upon delivery and our couriers are unable to leave the order in a safe place or with a neighbour. Delivery will be attempted up to 3 times and if this is unsuccessful, the items are either:
1. Returned to us. At which point you will be subject to paying another delivery fee. Or;
2. Returned to your local depot for collection by yourself. Details of which can be found via your tracking link and on the card posted through your door.
Due to this, we urge you provide a delivery address whereby someone will definitely be available to receive the items. We are able to delay your delivery if necessary; please contact us immediately to arrange this.
No orders are processed or delivered on Bank Holidays.
For further information on Free Delivery, please click here.