At Khyam we want to make sure the website we operate looks as good as possible but is also easy for you to use. To help us do this our website uses Cookies.

Cookies help us to assess how you use our website and also how we can improve our website. This means we have the information we need to regularly evaluate whether our website really meets your needs. Some of the Cookies we use to improve the functionality of our website, so if you choose to disable Cookies on your browser, you might find that you cannot access some aspects of our website, or that parts of the website don't function in the way that you may expect them to.

What are Cookies?

A Cookie is a small file of letters and numbers that we put on your computer if you agree. Cookies allow us to recognise that you have visited our website before and remember your preferences.

Cookies can help us to remember your website login so that you don't need to type it into the website everytime you return, or to remember the goods that you have clicked to purchase on one page that they are added to your basket.

Cookies also help us to collect information about the way you use our website which helps us to ensure any advertising that you see is relevant and useful to you.

How do we use Cookies?

Our website uses multiple Cookies. These Cookies allow us to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and to improve our website. We are required by law to provide you with clear and comprehensive information about the Cookies that we use and if this page does not answer all of your queries you should contact us.

Our Cookies do not store information which could be used to identify you personally, such as your contact details.

What Cookies do we use?

Strictly Necessary Cookies:-
These are Cookies that are required for the operation of our website. They include, for example, Cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

Analytical / Performance Cookies:-
They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality Cookies:-
These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Third Party Cookies

Google Analytics:- Non-personal information used to track a visitor's route through the website. This is used to find at which point customers have abandoned the checkout process and is used to improve the website. You can read Google's Cookie Policy here: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

Rakuten Advertising may collect personal information when you interact with our digital property, including IP addresses, digital identifiers, information about your web browsing and app usage and how you interact with our properties and ads for a variety of purposes, such as personalization of offers or advertisements, analytics about how you engage with websites or ads and other commercial purposes. For more information about the collection, use and sale of your personal data and your rights, please use the below links.”

Privacy policy: https://rakutenadvertising.com/legal-notices/services-privacy-policy/

Your rights: https://rakutenadvertising.com/legal-notices/services-privacy-rights-request-form/

Changes to this Privacy Policy

We review our Cookie Policy regularly and the date of the last amendment will be logged here.

Last Updated: 10/02/2023

If you have any questions regarding our Cookie Policy or if you feel we are not abiding by it please contact:

The Data Controller
Khyam (UK) Ltd 
10 Westleigh Business Park
Leicester
LE8 4EZ