At Khyam we love hearing from our customers! Whether you want to place an order, have a query about an existing order, have some technical questions, or want to speak with us regarding admin and marketing, we're ready and waiting for you.

We've a few different options available that you can contact us with, all of which are listed below. 

Call Us

0800 644 4401

Phone lines are closed Friday 29th November due to staff training.

Monday-Friday between 09:00 and 17:00 (excluding Bank Holidays).

Email Us

Spares, Repairs and Warranty

Technical Help, Sales or Admin and Marketing:

We endeavour to respond to emails between 09:00 and 17:00 Monday-Friday (excluding Bank Holidays).

Postal Address

If you'd like to send us a letter, please send to the address below. Please note that we do not have a showroom and this address is for correspondence purposes only.

Secco Ltd,
2c Chartwell Point
LE18 2FT

Company Details

Secco Ltd trading as Khyam

Registered Office: 

2c Chartwell Point
LE18 2FT

Company no: 05246570

VAT no: 811 531 469


The European Commission provides a platform online dispute regulations (ODC) which can be accessed at We are ready to participate in extra-judicial dispute settlement proceedings before a consumer dispute resolution body.