Khyam came to the market 30 years ago and soon became renowned for their innovations within the Outdoor Industry, particularly for tents. Initially the development of the Flexidome Quick Erect System made huge inroads into the small tent market including the start of having poles on the outside of tents, which when first introduced was seen as something that simply would not sell. Looking at the style of most tents on the market today, Khyam certainly had a vision.
Khyam took that vision into the Family Tent market with the introduction of models, such as the Ultradome which became almost cult status and a design copied by many. Khyam were never disappointed that companies copied their designs, we saw it as a compliment and made us strive to develop more innovative products.
The design team saw a need for a different shape to a conventional dome tent and the Ridgidome was born, which offered far more user-friendly space inside the tent. Many manufacturers have subsequently copied the style but the uniqueness of the Rapidex Pole System is something that no one can copy, as the patent remains.
One of Khyam’s most sought after designs is the Khyam Igloo. This has been to the North Pole and South Pole, has been used by Marines, and has been the chosen tent for both the Dakar Rally and the Landrover G4 Challenge.
Probably the most prized advantage is the fact that as a consumer you are not having to cover a retailer margin, so prices are kept low, giving you strong buying power and excellent value for money.
Dealing direct means that as a manufacturer we constantly talk with the end user offering us valuable opportunity to hone product designs and services. Buying direct means you get the most up to date products at the very best prices all the time.
We know that as a customer it is important to trust in the company you are buying from. Whether you are purchasing high value products or need some last minute equipment, you want to know you will get exactly what you’ve ordered, at the best price and delivered on time.
Khyam value every order, big or small, and it’s our aim to ensure each and every customer is totally satisfied. Consistently maintaining this policy has allowed Khyam to achieve the FEEFO Gold Trusted Merchant award 2016. With this award you can be assured that your Khyam direct purchase will be handled quickly and efficiently.
The European Commission provides a platform online dispute regulations (ODC) which can be accessed at https://ec.europa.eu/consumers/odr/. We are ready to participate in extra-judicial dispute settlement proceedings before a consumer dispute resolution body.